Zoozle is an E-commerce platform. Businesses sell their products to millions of buyers across India, at really low commission rates.
There are 4 business streams on Zoozle.
Any GST enabled Manufacturer, Distributors, Suppliers etc can register on Zoozle and sell their products to retailers who are listed on our platform, this stream is only for wholesale transactions.
Market place model where any GST enabled business owner can register and sell on Zoozle. Zoozle charges a commission on sales, which differs from category to category. (Commission charged is lower than other e-commerce platforms).This platform is available on the Web and App.
Enables traditional businesses to set up their online stores, fully enabled logistics, payments, analytics and assisted catalog service.
Empowering any individual to set up their own e-commerce platform as a business. This white-labelled solution with complete set-up assistance helps in operating and managing a profitable venture.
All you need to have is:
Pan card Aadhar
Bank account
Form 16 or tax returns
Family member tax returns as an alternate
Buy products at the lowest online prices
Sell products at the lowest commission rates
Generate sales on demand
No registration fee
Convert your offline business to online e-commerce enabled venture
Zoozle only sells brand new products, we do not allow refurbished or repackaged products.
YES! Onboarding is absolutely free.
Open Playstore/Appstore > Search Zoozle > Download > Add your Business mobile Number and GST > Fill in Business Owner Details >Choose your Category of
Business> Successfully Onboarded
Download Zoozle App and onboard using your business contact number and GST number (Goods and Service Tax Number)
Using this feature businesses can send their deals to their choice of customers by notifications on the Zoozle app and WhatsApp. You can use Zoozle coins earned on every transaction to broadcast your product or pay Rs 2 per notification.
A "deal" is a limited time offer, offered by Zoozle registered sellers where the price of a product is always lower than other online platforms.
Best offer price refers to the price lesser than other online platforms.
Any Zoozle registered customer who purchases any product through Zoozle gets coins, which he can redeem only to broadcast his/her product. Rs 50 is equivalent to 1 Zoozle coin. Ex – If the purchase value is Rs 100, 2 Zoozle coins will get credited to the buyer's account, which can be redeemed to broadcast their products.
You can broadcast any number of products individually.
You will be notified once your product is broadcasted.
The amount will be settled for you within 7 working days from the date of delivery of the product.
We transfer the money to the seller's virtual bank account. The seller can transfer this money to his linked bank account which should be his company’s bank account as per GST.
Zoozle Virtual Account is a unique generated account number that gets created immediately after the seller onboards. This account helps the seller to transact.
Shipment Charges are calculated based on the type, dimension, weight of the product along with the location.
As soon as the shipment details are created, you will be able to track your shipment on the Zoozle app - Account.
Currently, we do not operate outside India.
The shipping rate is calculated based on the volumetric weight or Total weight of the product along with the distance.
The returns will be accepted from the customer only if the product is damaged; or if there is a defect in the product.
The Zoozle team will investigate the reason for the cancellation and will process the refund as per return policies.
No, It is not. Anyone in India can buy anything on Zoozle.
Open Zoozle App > Choose your category > Choose your product > Click Buy Now >
Select Delivery Address > Choose Your Payment Type > Checkout
"Add user" is a feature where the registered Business owner can add users like friends or family members to help them purchase products on Zoozle. This enables the business owner to accumulate Zoozle coins, which in turn helps to get more sales for the business owner.
Open Zoozle App > Choose your category > Choose your product > Click Buy Now >
Select Delivery Address > Choose Your Payment Type > Checkout
You can still purchase from Zoozle even if you are not a GST registered customer or not an added user, through the Zoozle website https://zoozle.in
Zoozle Virtual Account/ Zoozle Balance
UPI
Debit/Credit Card
Cash on Delivery in some cases
Zoozle only sells brand new products, we do not allow refurbished or repackaged products.
You can contact us through chat support or reach us out at[email protected]
Only If you find the product to be damaged or defective during unboxing, you can return it. As per return policy, an unboxing video must accompany the claim.
Manage Account
Now that you're on board, it's time to start your business! Business building is a gradual process, but persistent efforts yield great results. Let's dig deeper into the factors that make Zoozle a great place to grow your business -
Step 1: Open Zoozle App
Step 2: Click on "Profile" in the bottom right corner Step 3: Click on "Manage Address"
Step 4: Click on "Add New" and fill in the address details Step 5: Press Continue to save
Zoozle Virtual Account is a unique generated account number that gets created immediately after the seller onboards. This account helps the seller to transact.
"Manage users" is a feature where the Business owner can add users like friends or family members.
Added users can start buying from the Zoozle platform without the need for GST.
The purchases made by these users will increase the number of Zoozle coins in the business owner's account.
These Zoozle coins can be redeemed by the business owner to broadcast his deals.
The added users can only buy products, but not sell and broadcast.
Step 1: Open Zoozle App
Step 2: Click on "Profile" in the bottom right corner Step 3: Click on "Linked Bank Account"
Step 4: Fill in the Bank details Step 5: Press Continue to save
Adding your bank account helps you to transfer money from your virtual account to your business account.
No, GST registration is not mandatory to enrol in the Zoozle Entrepreneur Program.
You can contact us through chat support on the app or reach us out at [email protected]or [email protected]
ZEN refers to the Zoozle Entrepreneur Network, which is a community of people who want to become micro distributors to earn extra income. ZEN members get a white labelled platform, such as Rahul.zoozle.in, with thousands of products from sellers across India listed on their platform. Members can promote these products to their network and earn a commission every time someone places an order through their platform.
An individual is eligible to become a ZEN If they qualify the below criteria.
To become a ZEN, you need to download the Zoozle Entrepreneur (ZEN) application from either the Play Store or App Store. Once downloaded, follow these steps to register:
Currently, we do not have an option where you can use your own domain name for your ZEN online store. However, this is in the pipeline and will be implemented in the future. We will notify you once we have this option available. For now, you can use the zoozle.in domain name for your ZEN online store.
You are not able to view the Coaching videos on ZEN because you have not completed your KYC. To view the Coaching videos, it is mandatory to complete your KYC. Once you complete your KYC, you will be able to access the Coaching section on the ZEN app and watch the videos.
To complete your KYC on ZEN, please follow the below steps:
It is important to have your correct bank account link to your Zen account. Therefore we ask for a cancel cheque to ensure accuracy
Yes, you can be a seller and a ZEN at the same time. However, you will need to have two different phone numbers for each account. You can use one phone number for your seller account and another phone number for your ZEN account.
To upgrade to ZEN Pro, please follow these steps:
Registering as a ZEN pro offers several benefits such as higher commission on each sale compared to ZEN basic, the option to choose a domain name of your choice, and eligibility for selection to upgrade to "ZEN PLUS".
All UPI payment options are available for ZEN subscription.
To share your ZEN store to your network, follow the below steps:
Yes, customers can purchase from Zoozle.in instead of your store. However, it is recommended that you ensure your customers buy from your specific URL to maintain your network. Although we cannot prevent buyers from purchasing from other ZEN's stores or our website directly. Similarly, if another ZEN's customer buys from your store, we do not have control over it.
There are two ways to find out if a new product is added to ZEN. Firstly, you can check your ZEN store to see if there are new categories or products added. Secondly, you may also receive notifications from time to time that new products have been added.
The commission percentage varies depending on the product. To view your earnings for each product, please follow these steps:
To add a coupon to your product on ZEN application, please follow these steps:
The discount coupons on ZEN application work by deducting the percentage discount from the commission you earn on the sale of a particular product. It is not mandatory to apply coupons to all products you wish to sell, as it is solely your decision to offer a discount to your buyers or not.
For example, if the selling price of the product is Rs. 1000 and your earnings from this product are Rs. 100, and you create a coupon for a 50% discount which is equal to Rs. 50, the buyer will receive a discount of Rs. 50 on the selling price of the product. The amount paid by the buyer after discount is Rs. 950, and your earnings after the sale of the product will be Rs. 50 instead of Rs. 100.
Successful orders refer to any order where the product is successfully delivered to the buyer and there is no request for refund, replacement or return. Refund, replacement or return can be claimed only within 7 days from the date of delivery. Hence, a waiting period of 7 days is required before an order is considered successful.
To track your customer orders on ZEN application, you need to follow these steps:
No, ZEN does not take care of the logistics. The seller is responsible for managing the logistics of their products, including shipping and delivery to the buyer.
Yes, the buyer will receive a proper invoice for all orders placed on ZEN application. The invoice will provide details about the product, price, taxes (if applicable), and the total amount paid by the buyer.
The settlement for ZEN is done on the 15th of every month for all successful orders made in the previous month (1st to 30th). This means that you will receive your payment on the 15th of the current month for all the successful orders you made in the previous month.
For example, all the successful orders done from 1st to 31st March settlement will be done on 15th April.
Yes, for any query, you can reach out to us at[email protected]
No, you do not need a GST number to become a ZEN, until you cross a certain earning threshold. It is advised to check with your CA if needed. However, in the future, if your earnings cross a certain threshold, you may have to apply for GST.
The return policy for products on Zoozle is that products can only be returned if the customer receives a wrong or damaged product. The customer must provide an unboxing video as proof of the wrong or damaged product for the return to be accepted within 7 days from the date of delivery of the product. If a wrong or damaged product is received, the seller will attempt to replace it within a set timeframe. If the seller cannot replace the product, a refund will be issued to the customer.
Hi, if you are unable to login to the ZEN application, please share the following details with us for better understanding:
Currently, we do not provide phone support. However, our team is always here to assist you through our chat support. Please feel free to send us a message and we'll be more than happy to help you with any questions or concerns you may have. If you have any urgent issues, you can also share your contact details and our team will reach out to you.
The commission varies from product to product on ZEN platform. To see your earning for each product, you can follow the given steps:
